Team Member

About the role

Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, and provide a quality guest experience by adherence to quality, cleanliness, and service standards.

Essential Functions

• Follow brand standards, company rules, policies, and job responsibilities as assigned by the supervisor.
• Deliver a quality guest experience and products that meet brand standards and recipes.
• Maintain stations in a clean and orderly manner.
• Assist other team members as needed.

Responsibilities

Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:

• Prepare certain food items.
• Greet guests and take orders accurately in a friendly manner.
• Knowledge of menu items, ingredients, packaging, and step-by-step procedures for making various food and beverage products.
• Prepare food and beverage items while maintaining quality standards of the products prepared.
• Provide friendly and efficient customer service.
• Accurate cash control for cash handling positions.
• Deliver food and drink orders to guests and confirm accuracy of orders.
• Maintain cleanliness in the dining room and other service areas accessed by guests.
• Maintain cleanliness of various stations or food production or storage areas.

Requirements

• Must meet age requirements.
• Some positions require a high school diploma or equivalent.