Team Member

PAY TRANSPARENCY:

• Earn between $17.25 and $17.75 plus digital tips!

About the role

Potbelly Sandwich Shop is seeking friendly and outgoing individuals to join our team. Our shops offer a warm, inviting atmosphere where good vibes and great careers are a way of life.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Requirements

To be considered for this position, you must meet and maintain all eligibility requirements to qualify:

• At least 16 years of age.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• Can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You are a team player.
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.

Qualifications

Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Skills

None specifically listed, but strong customer service and multitasking skills are essential.

Benefits

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commute Benefit Program
• Retail Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

Disclaimers

• Potbelly cannot make guarantees about tip earnings.
• At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths.
• We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team.
• All final employment decisions are made by people.
• Potbelly may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process.
• If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Application Deadline: Applications must be submitted by [8/13/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.