Team Member

PAY TRANSPARENCY:

• Earn between $15.25 and $15.75 plus digital tips!

About the role

Potbelly Sandwich Shop is seeking friendly and outgoing individuals to join our team. We are a nationwide chain known for our toasty sandwiches and exceptional customer service.

Responsibilities

• Work multiple stations as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness, and safety.
• Restock food line, chips, and cooler.
• Prepare quality finished products efficiently.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
• Operate cash register: handle, balance, and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Requirements

• At least 16 years of age.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• Can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• A team player.
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.

Qualifications

• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Skills

• Customer service skills.
• Time management.
• Attention to detail.

Benefits

• Competitive pay.
• Medical, Dental & Vision Insurance.
• Domestic Partnership Benefits.
• Paid Parental Leave.
• FSA and HSA with Employer Contribution.
• Commute Benefit Program.
• Retail Savings 401(k) with company match.
• Employee Assistance Program.
• Paid Time Off.
• Discount Program.
• Flexible Work Schedule.
• Career growth opportunities.

Disclaimers

• Potbelly cannot make guarantees about tip earnings.
• All applicants will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
• We are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths.
• We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team.
• If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Schedule

• Shifts vary based on business needs.

Pay

• Starting pay range: $15.25 to $15.75 per hour.