Team Member

PAY TRANSPARENCY:

• Earn between $17.25 and $17.75 plus digital tips!

About the role

Potbelly Sandwich Shop is seeking friendly and outgoing individuals to join our team. We are a nationwide chain with over 400 locations, known for our toasty sandwiches and exceptional customer service.

Responsibilities

• Work multiple stations as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness, and safety.
• Restock food line, chips, and cooler.
• Prepare quality finished products efficiently.
• If 18 or older, use the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
• Operate cash register: handle, balance, and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Requirements

• At least 16 years of age.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• Can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• A team player.
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.

Qualifications

• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Skills

• Customer service skills.
• Time management and multitasking abilities.
• Basic computer skills (cash register operations).

Benefits

• Competitive pay.
• Medical, Dental & Vision Insurance.
• Domestic Partnership Benefits.
• Paid Parental Leave.
• FSA and HSA with Employer Contribution.
• Commute Benefit Program.
• Retail Savings 401(k) with company match.
• Employee Assistance Program.
• Paid Time Off.
• Discount Program.
• Flexible Work Schedule.
• Career growth opportunities.

Disclaimers

• Potbelly cannot make guarantees about tip earnings.
• All applicants will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
• We are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths.
• We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team.
• Our use of artificial intelligence (AI) in the hiring process may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information.
• Final employment decisions are made by people.
• For questions about AI in the hiring process, or to request a reasonable accommodation, please contact HumanResources1@potbelly.com.

Schedule

Flexible work schedule.

Pay

$17.25 to $17.75 per hour plus digital tips.