Team Member
PAY TRANSPARENCY:
- Earn between $12.75 and $13.25 plus digital tips!
About the role
Potbelly Sandwich Shop is seeking friendly and outgoing individuals to join our team. We are a nationwide chain with over 400 locations, known for our toasty sandwiches and exceptional customer service.
Responsibilities
- Work multiple stations (loading, dressing, shakes, cash, prep, front)
- Comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- If 18 or older, use of the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
- Operate cash register: handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Takes delivery/catering/pickup orders over the phone
- Other duties as assigned
Requirements
To be considered, applicants must be at least 16 years old, have a friendly, customer-first mindset, and be comfortable working in a fast-paced, energetic environment. Strong written and verbal communication skills are essential, as is the ability to manage potential allergens and lift up to 10 pounds frequently and up to 50 pounds occasionally.
Qualifications
Illinois applicants must become food safety certified within 30 days of employment.
Skills
Knife skills are a plus, but not required.
Benefits
- Competitive pay
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commute Benefit Program
- Retail Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
What’s In It For You
- Attractive compensation package
- Opportunities for career advancement
- Positive work culture
- Team-oriented environment
Disclaimers
- Potbelly is committed to creating an inclusive workplace where diversity is celebrated.
- We are an equal opportunity employer.
- Artificial intelligence tools may be used in the hiring process.
- For questions about AI use or reasonable accommodations, contact HumanResources1@potbelly.com.
Application Deadline: Applications must be submitted by [7/29/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.