Team Member
PAY TRANSPARENCY:
- Earn between $17.25 and $17.75 plus digital tips!
About the role
Potbelly Sandwich Shop is seeking friendly and outgoing individuals to join our team. We are a nationwide chain with over 400 locations, known for our toasty sandwiches and exceptional customer service.
Responsibilities
- Work multiple stations (loading, dressing, shakes, cash, prep, front)
- Comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- If 18 or older, use of the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
- Operate cash register: handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Takes delivery/catering/pickup orders over the phone
- Other duties as assigned
Requirements
To be considered, applicants must be at least 16 years old and able to manage potential allergens such as peanut products, egg, dairy, gluten, soy, seafood, and shellfish. Must be comfortable working in a bustling kitchen environment and able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
Qualifications
Illinois applicants must become food safety certified within 30 days of employment.
Skills
Strong written and verbal communication skills, teamwork, and the ability to stand/walk for 3 hours or as needed.
Benefits
- Competitive pay
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commute Benefit Program
- Retail Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
Disclaimers
- We are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths.
- All employment decisions are based on qualifications, merit, and business need. We are an equal opportunity employer.
- Artificial intelligence (AI)-assisted tools may be used in the hiring process, but final employment decisions are made by people.
- For questions about AI in the hiring process, please contact HumanResources1@potbelly.com.
Application Deadline: [7/28/2026]