Team Member
PAY TRANSPARENCY:
- Earn between $15.25 and $15.75 plus digital tips!
About the role
Potbelly Sandwich Shop is seeking friendly and outgoing individuals to join our team. We are a nationwide chain known for our toasty sandwiches and exceptional customer service.
Responsibilities
- Work multiple stations (loading, dressing, shakes, cash, prep, front)
- Comply with health and safety standards
- Restock food line, chips, and cooler
- Prepare quality finished products efficiently
- If 18 or older, use of the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
- Operate cash register: handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Takes delivery/catering/pickup orders over the phone
- Other duties as assigned
Requirements
To be considered, applicants must be at least 16 years old, have a friendly, customer-first mindset, and be comfortable working in a fast-paced, energetic environment. Strong written and verbal communication skills are essential, along with the ability to manage potential allergens and lift up to 50 pounds occasionally.
Qualifications
All IL employees must become food safety certified within 30 days of employment.
Skills
Team player, able to stand/walk a minimum of 3 hours or as needed, able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
Benefits
- Competitive pay
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commute Benefit Program
- Retail Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
Disclaimers
- Potbelly cannot guarantee tip earnings.
- We are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths.
- We are an equal opportunity employer.
- We may use AI-assisted tools in our hiring process, but final employment decisions are made by people.
Application Deadline: [8/17/2026]