Team Member

About the role

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. A Potbelly Associate’s job is to help our customers enjoy lunch again by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

Responsibilities

As a Potbelly Associate, you will be the primary point of customer contact, responsible for providing an excellent experience for our customers. You will work multiple stations, comply with health and safety standards, and perform various tasks such as preparing quality finished products, operating the cash register, and cleaning the restaurant.

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Other duties as assigned

Requirements

• You are at least 16 years of age
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• Strong written and verbal communication skills
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• Able to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're a team player
• Able to stand/walk a minimum of 3 hours or as needed
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally

Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Benefits

• Competitive pay: earn between $12.75 and $13.25 plus digital tips
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities