Team Member

Responsibilities

• Prepare daily production items in cooperation with kitchen staff.
• Ensure food products are prepped correctly, following recipes and Naya’s standards.
• Follow recipes and portion control standards to maintain consistency and quality.
• Wash dishes and tools used during food prep.
• Minimize waste and assist with inventory counts.

Kitchen Organization & Maintenance

• Receive, disinfect, store, and organize deliveries following FIFO and best storage practices.
• Maintain proper storage temperatures and rotation procedures per DOH regulations.
• Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule.
• Keep floors in work areas clean, dry, and free of debris.
• Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils.

Customer Service

• Provide timely and courteous service to guests in alignment with Naya’s policies and procedures.
• Show thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements.
• Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction.
• Ring orders into the POS system accurately and collect payments.
• Assist customers with making change, as applicable.
• Follow cash handling procedures, turning in accurate amounts daily.

Front-of-House & Station Management

• Maintain a clean, stocked, and organized workstation at the start of each shift.
• Stock cashier stations with necessary items, including paper goods and ice water.
• Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread.
• Turn on displays and play music as part of daily setup.
• Follow the proper cash handling procedures and rings up items correctly.
• Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails.

Teamwork & Communication

• Support and assist team members as needed.
• Communicate issues and ideas to the Chef or Director of Operations.
• Participate in training and development of new employees to uphold Naya’s service standards.

Compliance & Professionalism

• Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming.
• Attend company meetings and training sessions as required.
• Exhibit a friendly, positive, and helpful attitude at all times.
• Carry out additional duties as assigned by management.