Team Member

About the role

Goodwill Greater Milwaukee and Chicago is a people-driven organization. As the largest Goodwill in the world, we are nearly 6,000 employees strong and growing. You want more from your work; you want a sense of fulfillment. You want a career with opportunities, not just a job. You want Goodwill, where the power of work and exceptional customer service can transform your life and the lives of others.

Responsibilities

• Production Associates: Support the Goodwill Mission by pricing donations and strategically pricing them according to our guidelines to maximize funds for the mission.
• Donation Attendants: Greet and thank donors, sort donations, and assist in delivering excellent customer service to donors and team members.
• Sales Floor Associates: Organize the sales floor, help customers find items, and provide outstanding customer service.
• Cashiers: Build relationships with customers, accurately ring up sales transactions, and inform customers about the impact of their purchases.

Requirements

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

Qualifications

Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands, and other qualifying criteria when determining placement within the salary range for this position. Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

Skills

Goal-oriented, customer service-focused, and adaptable to a variety of tasks.

Benefits

• Flexible scheduling
• No extended hours for the holiday season
• Career growth opportunities through specialized training and development, including customer service training
• A guaranteed ten thousand steps to keep you active and healthy
• 20% store discount on purchases
• Early access to your wages
• Never the same day (or the same donation) twice!
• Refer your friends to add more money to your pocket after they complete their probationary period!

Pay

Starting rate at $15.00 per hour. Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.

Schedule

Flexible scheduling to allow you to have a life. No extended hours for the holiday season to enjoy time with your family and friends.