Team Member
Benefits
- 401(k) matching
- Employee discounts
Responsibilities
Greet and educate guests about concession items, movies, rating systems, and theater directions so guests feel welcomed and well informed about the products.
Provide outstanding customer service by consistently going above and beyond to ensure all guests enjoy their Emagine experience.
Identify and recommend additional concession and seating options to enhance the overall movie entertainment experience for our guests.
Promote our rewards program to every guest to enhance their Emagine experience.
Accurately process and disburse cash and credit card transactions to ensure a quick and efficient payment processing experience.
Monitor theater environment and enforce Emagine’s Code of Conduct so guests enjoy a relaxing, safe and enjoyable entertainment experience.
Maintain food and beverage quality to ensure guests are served quality products that enhance their Emagine experience.
Utilize and maintain kitchen equipment such as pizza ovens and fryers while following proper safety measures.
Monitor and maintain restrooms, lobby, and theatres to ensure a comfortable and clean experience for all patrons.
Qualifications
- Basic computer skills
- Consistently delivers friendly, knowledgeable, and efficient service that creates an exceptional guest experience.
- Performs assigned duties accurately, safely, and in accordance with established policies, procedures, and quality standards.
- Maintains accurate cash handling and point-of-sale transactions with minimal discrepancies.
- Demonstrates teamwork by communicating effectively, supporting coworkers, and contributing to a positive work environment.
- Maintains clean, organized, and guest-ready facilities, including concessions, auditoriums, restrooms, and lobby areas.
- Actively promotes Emagine products, rewards programs, and current promotions to enhance the guest experience and support theater performance goals.
- Demonstrates reliability through punctuality, professionalism, and consistent adherence to attendance, appearance, and safety expectations.