Team Member

Benefits

• 401(k) matching
• Free movie incentive

Responsibilities

• Greet and welcome guests with a friendly and approachable demeanor.
• Educate guests about promotions, concessions, movies, and loyalty programs.
• Respond to customer inquiries, concerns, and feedback with a positive attitude.
• Enforce Emagine’s Code of Conduct to ensure guests enjoy a relaxing, safe, and enjoyable entertainment experience.
• Sell tickets, gift cards, and other promotions to guests and accurately process cash/credit card transactions.
• Promote and sell our loyalty program to every guest to enhance their Emagine experience.
• Prepare and serve a variety of concessions, including popcorn, candy, drinks, and other snacks.
• Ensure cleanliness and organization of concession areas and restock as needed.
• Maintain food and beverage quality by following proper recipes and procedures.
• Prepare and serve a variety of hot food items such as hot dogs, fries, pizza’s, pretzel bites, and more.
• Utilize and maintain kitchen equipment such as pizza ovens and fryers while following proper safety measures.
• Deliver hot food items to guests in their assigned seating.
• Assist guests in finding their seats and ensuring a smooth seating process.
• Auditorium monitoring to check for movie sound quality, temperature, picture quality, and cell phone use.
• Exit greeting guests after the movie to enhance the movie going experience.
• Clean and sanitize theaters, restrooms, lobby, and other public spaces to ensure a comfortable and clean experience.
• Restock the Coke freestyle machines and upkeep cleanliness of these areas.
• Other duties as assigned.

Qualifications

• No education or experience required.
• Previous customer service experience preferred.