Team Member

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other. You deserve an awesome job. You found it.

Responsibilities

• Create unforgettable experiences for our current and future members by providing warm greetings, high fives, and engaging club tours.
• Maintain a clean and inviting space by completing and coordinating daily cleaning tasks.
• Aid in memberships, retail sales, member check-ins, and phone inquiries.
• Resolve member questions related to accounts, billing, and club services, working with leadership as needed.
• Prepare and serve smoothies (at clubs with Chuze Blends).
• Foster collaboration and ensure exceptional service for families by supporting Kids Club operations.

Requirements

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• A team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• The ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.
• A high school diploma or equivalent.
• Previous customer service experience preferred.
• Bilingual skills preferred.

Physical Abilities

• Read, write, and communicate clearly in English.
• Walk, bend, kneel, reach, and perform repetitive arm and hand movements.
• Stand for extended periods.
• Operate a telephone, computer, and other standard office equipment.
• Safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed.