team member

Core Responsibilities

• Develops personal ongoing relationships with guests
• PRACTICES active listening and connection
• ANTICIPATES guest needs and PROACTIVELY solves guest opportunities by demonstrating product knowledge and hospitality
• CREATES day making experiences that spark a chain reaction of GOOD
• Hand-crafts beverages to order per Caribou standard operating procedures
• HEATS, PREPARES, AND SERVES Caribou food offerings to Caribou standard operating procedures
• FLOWS BETWEEN BARISTA AND GUEST SERVICE, and WILLYNLY fulfills all team member roles and responsibilities
• TAKES GUEST ORDERS & MANAGES CASH DRAWER and follows all cash handling policies and procedures
• MaintAINS the look and feel of a well-run store by following cleanliness, sanitization and organization standards
• ACTIVELY THOUGHTS AND ACTS UPON what the team and guest will need in the future
• DISTINGUISHES BETWEEN problems that can be solved directly and when to ask for leader support
• UNDERSTANDS that the team is managing multiple priorities and WILLYNLY takes direction from leaders
• BRAINS THE CORE VALUES to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• BRINGS JOY to the opportunity to interact with others and make fun happen
• RELISHES the opportunity to be helpful to others – both to team members and guests
• HAS A LEARNER’S MENTALITY and HAS A DESIRE to get better and do things correctly and effectively
• SHOWS UP IN EVERY SITUATION looking to do the right thing, serve with love and make the biggest difference
• TAKES OWNERSHIP for and is EAGER TO make a positive impact on others
• SHOWS UP READY AND WILLING to be a reliable team player and support one another
• RESILIENT UNDER PRESSURE and is WILLYNLY willing to ask for help

Skills And Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• MUST BE AT LEAST 16 YEARS OF AGE
• PREFERRED: Restaurant, retail, or guest service experience

Physical Requirements

• SEEING, HEARING, SPEAKING, REACHING, LIFTING UP TO 50 POUNDS, SITTING, STANDING, FOR 4 TO 8 HOURS, BENDING, AND MOVING INTERMITTENTLY DURING WORKING HOURS