Team Member

Core Responsibilities

• Develops personal ongoing relationships with guests
• PRACTICES active listening and connection
• ANTICIPATES guest needs and PROACTIVELY solves guest opportunities by demonstrating product knowledge and hospitality
• CREATES day making experiences that spark a chain reaction of GOOD
• Hand-crafts beverages to order per Caribou standard operating procedures
• HEATS, PREPARES, AND SERVES Caribou food offerings to Caribou standard operating procedures
• FLOWS BETWEEN barista and guest service, and WILLYNLY fulfills all team member roles and responsibilities
• TAKES guest orders & MANAGES cash drawer and follows all cash handling policies and procedures
• MaintAINS the look and feel of a well-run store by FOLLOWING cleanliness, sanitization and organization standards
• ACTIVELY THOUGHTS and ACTS upon what the team and guest will need in the future
• DISTINGUISHES between problems that can be solved directly and when to ASK for leader support
• Understands that the team is MANAGING multiple priorities and WILLINGLY takes direction from leaders
• BRAINS the CORE VALUES to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• BRINGS JOY to the opportunity to interact with others and MAKE FUN happen
• RELISHES the opportunity to BE HELPFUL to others – both to team members and guests
• HAS A LEARNER’S MENTALITY and HAS a desire to GET BETTER and DO things correctly and effectively
• SHOWS UP in every situation LOOKING to DO the right thing, SERVE WITH LOVE and MAKE the biggest difference
• TAKES OWNERSHIP for and IS EAGER to MAKE a positive impact on others
• SHOWS UP READY and WILLYNLY to be a RELIABLE team player and SUPPORT one another
• RESILIENT UNDER pressure and IS WILLYNLY to ASK for help

Skills And Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• MUST be at least 16 years of age
• PREFERRED: Restaurant, retail, or guest service experience

Physical Requirements

• SEEING, HEARING, SPEAKING, REACHING, LIFTING up to 50 pounds, SITTING, STANDING, for 4 to 8 hours, BENDING, and MOVING intermittently during working hours

Address:
216 Huffman Mill Rd, Burlington, North Carolina 27215