Team Member
Core Responsibilities
- Develops personal ongoing relationships with guests
- PRACTICES active listening and connection
- ANTICIPATES guest needs and PROACTIVELY solves guest opportunities by demonstrating product knowledge and hospitality
- CREATES day making experiences that spark a chain reaction of GOOD
- Hand-crafts beverages to order per Caribou standard operating procedures
- HEATS, PREPARES, AND SERVES Caribou food offerings to Caribou standard operating procedures
- FLOWS BETWEEN BARISTA AND GUEST SERVICE, AND WILLINGLY FULFILLS ALL TEAM MEMBER ROLES AND RESPONSIBILITIES
- TAKES GUEST ORDERS & MANAGES CASH DRAWER AND FOLLOWS ALL CASH HANDLING POLICIES AND PROCEDURES
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- ACTIVELY THINKS AND ACTS UPON WHAT THE TEAM AND GUEST WILL NEED IN THE FUTURE
- DISTINIGUISHES BETWEEN PROBLEMS THAT CAN BE SOLVED DIRECTLY AND WHEN TO ASK FOR LEADER SUPPORT
- UNDERSTANDS THAT THE TEAM IS MANAGING MULTIPLE PRIORITIES AND WILLINGLY TAKES DIRECTION FROM LEADERS
Skills And Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- MUST BE AT LEAST 16 YEARS OF AGE
- PREFERRED: Restaurant, retail, or guest service experience
Physical Requirements
- SEEING, HEARING, SPEAKING, REACHING, LIFTING UP TO 50 POUNDS, SITTING, STANDING, FOR 4 TO 8 HOURS, BENDING, AND MOVING INTERMITTENTLY DURING WORKING HOURS
Benefits
Commensurate with experience.
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