Team Member

Core Responsibilities

• Develops personal ongoing relationships with guests
• PRACTICES active listening and connection
• ANTICIPATES guest needs and PROACTIVELY solves guest opportunities by demonstrating product knowledge and hospitality
• CREATES day making experiences that spark a chain reaction of GOOD
• Hand-crafts beverages to order per Caribou standard operating procedures
• HEATS, PREPARES, AND SERVES Caribou food offerings to Caribou standard operating procedures
• FLOWS BETWEEN BARISTA AND GUEST SERVICE, and WILLYNLY fulfills all team member roles and responsibilities
• TAKES GUEST ORDERS & MANAGES CASH DRAWER and follows all cash handling policies and procedures
• MaintAINS the look and feel of a well-run store by following cleanliness, sanitization and organization standards
• ACTIVELY THOUGHTS AND ACTS UPON what the team and guest will need in the future
• DISTINGUISHES BETWEEN problems that can be solved directly and when to ask for leader support
• UNDERSTANDS that the team is managing multiple priorities and WILLYNLY takes direction from leaders

Skills And Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• MUST BE AT LEAST 16 YEARS OF AGE
• PREFERRED: Restaurant, retail, or guest service experience

Physical Requirements

• SEEING, HEARING, SPEAKING, REACHING, LIFTING UP TO 50 POUNDS, SITTING, STANDING, FOR 4 TO 8 HOURS, BENDING, AND MOVING INTERMITTENTLY DURING WORKING HOURS

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Address: | 825 NE Gateway Dr. , Grimes, Iowa 50111 |

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers.

This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.