Team Member

About the role

As a Team Member at Caribou Coffee, you are the core of the Caribou experience. You’ll create day-making experiences by delivering unparalleled guest service, crafting world-class beverages, and bringing the Purpose and Values of Caribou to life in every interaction. This role is perfect for someone ready to be themselves while making an impact on their community, building life-long relationships, and serving the best coffee around.

Responsibilities

• Provide incredible guest service by:
  • Developing personal, ongoing relationships with guests
  • Practicing active listening and connection
  • Anticipating guest needs and proactively solving guest opportunities through product knowledge and hospitality
  • Making enthusiastic and knowledgeable recommendations to delight guests
  • Creating day-making experiences that spark a chain reaction of good
• Hand-craft beverages to order per Caribou standard operating procedures
• Heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
• Float between barista and guest service roles, fulfilling all team member responsibilities as needed
• Take guest orders and manage the cash drawer while following all cash handling policies and procedures
• Maintain the look and feel of a well-run store by adhering to cleanliness, sanitization, and organization standards
• Actively think and act on what the team and guests will need in the future
• Differentiate between problems that can be solved directly and when to ask for leader support
• Understand that the team manages multiple priorities and willingly take direction from leaders
• Bring the Core Values to life in all that you do:
  • Support One Another
  • Make Fun Happen
  • Be Yourself
  • Take Ownership
  • Serve With Love
• Bring joy to interactions and make fun happen
• Relish the opportunity to be helpful to both team members and guests
• Maintain a learner’s mentality, striving to get better and do things correctly and effectively
• Show up in every situation looking to do the right thing and make the biggest difference
• Take ownership and be eager to make a positive impact on others
• Be a reliable team player, supporting one another
• Be resilient under pressure and willing to ask for help

Requirements

• Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends
• Must be at least 16 years of age

Qualifications

Preferred: Restaurant, retail, or guest service experience.

Physical Requirements

• Seeing, hearing, speaking, reaching, and lifting up to 50 pounds
• Sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours

These physical demands must be accomplished with or without reasonable accommodations.

Pay

Compensation Range: $11.23 - $18.71 per hour. Starting pay is subject to Local and State Minimum Wage regulations. Ranges reflect what the employer reasonably and in good faith expects to pay for such position.

Location

7702 80th Street, Cottage Grove, Minnesota 55016