Team Member

About the role

As a Team Member, you are the face of Capriotti’s Sandwich Shop. You’ll help deliver our mission of “Sharing Our Passion One Sandwich at a Time” by preparing delicious food, serving guests with a smile, and maintaining a clean, welcoming environment. You’ll work as part of a collaborative team to ensure every guest enjoys the same high-quality food and service that has made Capriotti’s a fan favorite nationwide.

Responsibilities

• Provide exceptional customer service with a friendly, professional attitude
• Take guest orders accurately and efficiently at the register or drive-thru (where applicable)
• Prepare sandwiches, salads, and other menu items according to Capriotti’s recipes and standards
• Maintain cleanliness and organization of the restaurant, including kitchen, dining area, and restrooms
• Ensure food safety and sanitation guidelines are followed at all times
• Handle cash and credit transactions responsibly and accurately
• Work collaboratively with team members and management to create a positive, high-energy environment
• Complete assigned training programs and participate in ongoing skill development

Requirements

• Must be at least 16 years of age
• Strong communication and customer service skills
• Ability to work quickly and accurately in a fast-paced environment
• Dependable, adaptable, and team-oriented
• Basic math skills (for cash handling and inventory)
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Positive attitude and commitment to Capriotti’s standards of Quality, Passion, and Pride

Qualifications

• Must be at least 16 years of age
• Strong communication and customer service skills
• Ability to work quickly and accurately in a fast-paced environment
• Dependable, adaptable, and team-oriented
• Basic math skills (for cash handling and inventory)
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Positive attitude and commitment to Capriotti’s standards of Quality, Passion, and Pride

Skills

• Customer service skills
• Mathematics (basic arithmetic for cash handling and inventory)
• Communication skills
• Fast-paced environment adaptability
• Teamwork and collaboration

Benefits

• Employee Assistance Program (EAP)
• Health benefits (for eligible team members)
• Free meals and employee discounts
• Flexible scheduling
• Paid, ongoing training and opportunities for advancement

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and may vary based on shift needs.