Team Member

About the role

The Team Member (TM) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales.

Responsibilities

• Maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
• Contributes to a customer-focused environment while providing excellent customer service.
• Performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
• Processes freight, sorts, stocks products in designated areas, all store merchandising guidelines.
• Completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on time.
• Actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably.
• Completes other duties based on business need.

Qualifications and Competencies

• At least 18 years old.
• High School Diploma/Equivalent.
• Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
• Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
• Ability to stand or walk for prolonged periods of time.
• Ability to bend, climb, and reach at times.
• The ability to work effectively independently and within a team.
• Strong attention to detail, e.g., standards, processes, marketing, etc.
• Reliable and trustworthy role model for ethical and honest behavior.
• Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.