Team Member

About the role

Aqua-Tots Swim Schools is seeking team members for two locations in Lexington. Positions include Front Desk Associate, Water Safety Instructor, and Water Watcher. No prior experience necessary; training provided.

Responsibilities

• Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with families
• Provide detailed information about our facility, swim program, mission, and core values to all potential and existing customers
• Become comfortable navigating our Point-of-Sale and Customer Relationship Management platforms
• Ensure facility safety and cleanliness
• Handle customer concerns gracefully, by using customer-focused principles in every customer interaction
• Attend monthly in-service trainings
• Make safety the #1 priority when teaching or water watching
• Learn and maintain Aqua-Tots curriculum standards and lesson quality
• Effectively communicate with parents pertaining to student progression
• Check pool chemicals and ensure safe water quality
• Appropriately receive and apply regular feedback through assessments
• Attend monthly in-service trainings

Requirements

Must love working with people and children and support our company mission of drowning prevention in the community. Minimum of 16 years of age with at least high school education. Must be able to consistently work at least two (2) shifts per week (3 hours minimum per shift).

Qualifications

• Must have a strong work ethic and high energy!
• Must have a willingness to learn new skills and continuously grow and improve!

Skills

• Willingness to learn new skills and continuously grow and improve

Benefits

• Paid on-the-job training
• Break room stocked with drinks, food, and snacks
• Monthly employee events

Pay

Starting at $15/hour

Schedule

Two (2) shifts per week, 3 hours minimum per shift