Team Member - 10190
Pollo Tropical · Hialeah, FL · 2 days ago
ManagementPart-time
Summary
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Essential Duties And Responsibilities
- Greet and thank customers
- Place customer food and beverage orders through verbal communication and/or automated systems
- Relay customer food and beverage orders from service counter to kitchen operations
- Cook, prepare, package and pour food and beverages in kitchen operations by and/or through the use of kitchen equipment, such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors, and other small wares while utilizing proper food safety and sanitation procedures
- Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
- Collect customer payments and return proper change to customers through use of cash register
- Unload deliveries of food, beverage, packaging and serving materials to restaurant
- Clean the interior and exterior of the entire restaurant premises. Cleaning work shall entail sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises
- Observe/follow alcoholic beverage laws, when applicable
- Maintain safe public access to the restaurant
- Perform all other duties as assigned by management
Qualifications
- Must be at least 16 years of age
- Must have the ability to receive and respond promptly to requests, orders and instructions
- Must have the ability to communicate with customers and coworkers
- Must have the ability to comprehend and appropriately react to others
- Must have the ability to perform multiple tasks
- Must have the ability to adjust to changing assignments
- Must have the ability to maintain productivity, composure, and a pleasant attitude under pressure
- Must be able to speak English in positions requiring immediate customer contact
- Must be able to learn POS Cash Register, Kitchen Screens, Recipes
- Must be able to navigate and use technology such as iPads, laptops, and other digital tools essential for daily operations
Physical Demands
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- The noise level in the work environment is moderate to high
- Continuing variety of conditions depending upon season, day of week, and time of day