Jobs · Administrative

Team Manager - Liability

RemoteHunter · United States · 2 wk ago
RemoteRemoteAdministrativeFull-time
About Our Client:The organization operates within the insurance claims management sector, focusing on liability claims. It addresses the challenge of efficiently managing and resolving claims by providing structured investigation, timely disposition, and compliance within account, carrier, and company guidelines. The organization supports a global audience with diverse teams and emphasizes professional growth and innovation in claims services. About the Opportunity:The TEAM MANAGER - LIABILITY is responsible for supervising the investigation, management, and timely resolution of liability claims. This role ensures adherence to organizational guidelines while supporting and developing claims staff. The manager contributes to operational efficiency, quality assurance, and compliance, directly impacting the service center's performance and client satisfaction. Responsibilities:Establish and communicate performance standards, conduct appraisals, and manage corrective actions.Recommend and approve salary adjustments, promotions, transfers, and dismissals.Administer human resource policies and ensure staff compliance.Counsel team members on career development and keep them informed on departmental and company updates.Review, analyze, and assign claims to examiners with clear directives.Ensure balanced workloads aligned with staffing models.Review files daily to provide instructions based on best practices.Assist with reserve recommendations and approvals.Coach personnel on investigations, evaluations, reserving, and settlement techniques.Ensure compliance with internal and external standards for large loss reporting.Prepare and support staff for claim reviews with clients, carriers, and brokers.Report activities and issues to senior claims leadership.Utilize and organize workflows within the Risk Tech Claim System and ancillary systems.Assist in training staff on claim systems and processes. Requirements:Bachelor’s degree or equivalent experience.Minimum five years of progressive experience as a Claim Examiner handling complex cases.Supervisory experience is desirable.Strong verbal and written communication skills.Analytical and mathematical aptitude.Good organizational and interpersonal skills.Ability to manage, supervise, and develop employees effectively.Thorough knowledge of branch office services.In-depth understanding of insurance coverages, practices, and negotiation skills.Familiarity with legal, medical, and technical disciplines.Industry designations preferred but not required (IIA, AIC, AEI, CPCU).State licensing where applicable.Settlement authority as per internal, client, or carrier guidelines. Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Benefits & Perks:Medical, Dental, and Vision insurance401(k) Retirement PlanTuition AssistancePaid Parental LeavePaid Holidays, Vacation, and Sick Leave Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

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