Team Manager

About the role

As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Requirements

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• Flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects up to 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
• Any job offer is conditional upon the results of a background check.

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

Pay

Competitive pay $21.00–$25.50 per hour.