Team Leader (Residential)

Responsibilities

• Complete weekly supervision with employees to provide feedback and follow-up on employee duties and responsibilities
• Model a client-centered, recovery-oriented approach to services that includes the use of evidenced based practices, i.e. trauma informed care, motivational interviewing, and harm reduction techniques
• Affect team’s morale and continue to work towards keeping employee and team culture positive
• Assist team members with crisis interventions such as petitioning and wellness checks
• Support team members in working to assist clients in learning and improving independent living skills, applying for entitlements, accompanying clients to important appointments in the community and providing support with issues related to housing, substance use, budgeting, medical issues, social support, and medication
• Assist the team with scheduling daily to ensure that all clients that need to be seen are on the schedule and assist with seeing clients as needed
• Run regularly scheduled team meetings and convey information/changes that are coming from management to the team
• Assist with hiring, onboarding new employees and ongoing training of staff to provide quality services to clients
• Maintain documentation and ensure charts are in compliance with Medicaid, Commission on Accreditation of Rehabilitation Services (CARF), and organization standards
• Monitor Brainier Trainings to ensure staff are compliant with annual trainings
• Work with the Financial Services Department to finalize client’s rental payments, submit client budgets and BMFs which includes making adjustments as needed
• Monitor team expenditures of client assistance and client loan funds
• Evaluate program’s effectiveness in meeting deliverables
• Recommend modifications in service structure or operations that affect the program
• Develop plans to improve program performance
• Partner with transition teams, front door diversion team, Occupational Therapy, and Supervisor to support safe transition to Ogden units
• Provide administrative support by assisting in the completion and/or review of required assessments (i.e. mental health assessments, individualized recovery plans, etc.) and insurance authorizations

Qualifications

• Master’s Degree in Social Work, Psychology, Counseling, or other closely related field
• Minimum two years experience working with people with mental health and/or substance abuse diagnoses
• Valid Illinois driver’s license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance
• Supervisory or leadership experience highly preferred