Team Leader Parking Shuttle Services

Role Summary

Maintains a team of parking and shuttle service ambassadors. The team leader is responsible for providing a high level of customer service while maintaining a safe, ample, and unobstructed traffic and parking environment for our patients, visitors, and employees. Handles all complaints of visitors, patients, and staff with regards to shuttle, traffic and parking; and provides shuttle service. Oversees assigned employee day-to-day scheduling of both staff and the shuttle services provided, operations, programs, and activities; coaches and counsels staff as needed consistent with Department Manager’s direction.

Qualifications

• Required Education: High School diploma or equivalent.
• Good driving record and valid North Carolina Driver’s License
• Preferred Education: Associates Degree.
• Required License: Must have a valid NC driver’s license or procure one within 30 days of employment unless an out-of-state commuter, at least two years of satisfactory driving experience and be at least 25 years of age to meet the Mission Health established insurance guidelines.
• Prior hospital experience.
• Computer skills.

Benefits

Mission Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services; Wellbeing support, including free counseling and referral services; Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence; Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling; Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

About Mission Hospital

Mission Hospital, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet® designated hospital for nursing excellence. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

About HCA Healthcare

HCA Healthcare is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.