Team Leader of Client Relationship Management

Join CSC as a Client Relationship Manager in the Operations department. Lead a team, drive market growth, and ensure top-tier customer satisfaction. Be part of our global success story and contribute to our impressive growth.

About the role

As a Regional Leader, Strategic Account Management, you will play a vital role in overseeing and developing a team of Strategic Account Managers. Your primary focus will be to drive growth and maintain strong relationships with our top-tier clients. You'll collaborate with various teams to create effective account strategies and ensure the delivery of exceptional quality. With your leadership and strategic mindset, you'll contribute to CSC's continued success and expansion.

Responsibilities

• Lead, develop, and manage a team of Strategic Account Managers
• Collaborate with Product, Sales & Service Team leaders to build account strategies to retain and grow Top Tier accounts within market
• Identify, expand, and build strategic, trusted relationships with senior-level decision makers within accounts in market
• Help define, plan, and drive strategic initiatives as part of Global SAM Leadership Team

Requirements

• Bachelor’s Degree
• 5-7 years B2B account management/sales experience with Global 2000 companies (will accept less experience with Graduate Degree in business and law)

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,500 colleagues. We are the business behind business.®

About The Team

At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

Benefits

• Annual success-sharing bonuses or commission plans based on individual performance
• Competitive and comprehensive benefits package including annual leave, tuition reimbursement, and referral bonuses
• Hybrid or remote work schedules, as business needs allow
• Support for colleagues with disabilities

Schedule

Mon-Fri 8am-5pm