Team Leader Business Office
About the Role
The Guarantor Billing Team Leader provides front-line management and training to the team for accurate guarantor billing duties. This role involves contacting patients or other departments to ensure timely and accurate processing and follow-up of guarantor accounts.
Primary Department: Patient Accounting, UHS Revenue Cycle Operations
Responsibilities
- Lead and train the guarantor billing team to ensure accurate billing processes.
- Contact patients or other departments to process and follow up on guarantor accounts.
Requirements
- High school diploma or equivalent (minimum required).
- Associate’s degree in Accounting, Bookkeeping, or a related field (preferred).
Benefits
A Culture of Connection – Support each other like family, with Engagement Councils, peer recognition, and initiatives like "Walk in My Shoes" for senior leaders. Stay connected through team events such as trivia, trunk-or-treat, volunteer days, staff choir, and seasonal celebrations.
Comprehensive Benefits for Life & Family – Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. Flexible plan options and coverage tiers available. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security – PTO starts accruing from day one. Support for long-term wellness includes a 403(b) retirement plan with company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. Additional support includes 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You – Access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility. Compensation is continuously reviewed to ensure market competitiveness and internal equity.
A Place to Call Home – Located in New York’s Southern Tier, UHS offers a lifestyle with four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, and a close-knit community. Conveniently located near the Finger Lakes, the Catskills, and major Northeast cities.
Pay
$21.31 - $30.90 per hour, depending on experience.
Schedule
Day shift, 40 hours per week.
About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier. It comprises four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS serves two-thirds of the region’s population, generates $1.3 billion in annual economic impact, and employs over 6,300 staff and providers. Guided by values of Compassion, Trust, Respect, Teamwork, and Innovation, UHS is dedicated to improving the health and well-being of the communities it serves.