Team Leader

Job Description

In charge of shifts and delegating tasks
Show exemplary knowledge of the job and excellent customer service
Deal with upset customers/problems with food in a polite way, making sure the customer is happy
Accept deliveries
Communicate with managers/owners about the status of inventory
Check daily petty cash
Manage the break schedule
Attend Management Meetings
Assist with interviews, evaluations, and training
Memorize the training material
Keep the front lobby and outside area clean
Aid in ringing up guests, answering phone calls, and taking orders over the phone
Prep food according to proper procedures
Continuously and thoroughly clean the kitchen and lobby
Communicate with other staff to ensure that all orders are made correctly and in a timely way
Communicate with managers about the schedule
Complete all opening and closing duties
Perform additional tasks requested by your manager
Handle specials circumstances
Communicate effectively with coworkers and managers
Become food certified

• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others

Qualifications

• Leadership abilities

Skills

• Excellent customer service
• Basic computer skills
• POS system proficiency
• Handling cash and credit cards
• Health, sanitary, and safety requirements
• Standing and lifting
• Cleaning and organization
• Effective communication
• Food certification

Benefits

• Employee discounts

Pay

Competitive salary

Schedule

Flexible schedule