Team Leader
Quality Fresca LLC · Irmo, SC · 1 mo ago
Information TechnologyFull-time
Key Areas Of Responsibility
- Provides supervision during assigned shifts.
- Provides team members and guests with a positive experience and atmosphere.
- Manages both Front of House (FOH) and Back of House (BOH) shift responsibilities to help manage daily labor controls and costs as assigned by management.
- Maintains speed of service to ensure a positive guest experience.
- Handles guest comments and complaints.
- Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
- Trains team members, including new hires and existing staff, to follow company procedures and processes.
- Encourages adherence to uniform policy and standards.
- Ensures proper cash handling procedures are followed.
- Opens and closes the restaurant in the absence of upper management.