Team Leader

Key Areas Of Responsibility

• Provides supervision during assigned shifts.
• Provides team members and guests with a positive experience and atmosphere.
• Manages both Front of House (FOH) and Back of House (BOH) shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Maintains speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Aids in the ongoing training of team members, including new hires and existing staff, to ensure company procedures and processes are followed.
• Encourages adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

Education

This is for a position at a franchised Moe’s Southwest Grill location.