Team Leader

Responsibilities

• Inspect rooms to ensure they are maintained at a high level of standards.
• Coach room attendants and ensure rooms are ready and updated in the system by 4:00 p.m.
• Work with room attendants to ensure rooms are ready by 4:00 p.m.
• Maintain communication with room attendants to ensure rooms are ready by 4:00 p.m.
• Ensure room directories are current.
• Write work orders for all maintenance issues to ensure rooms are maintained at a high level of standard.
• Contact engineering for maintenance issues on arrival rooms to ensure problems are corrected before guest arrival.
• Correct any cleaning or productivity problems with the room attendants through coaching.
• Ensure lost and found items are turned in appropriately to Safety & Security.
• Handle other duties as assigned.

Requirements

• High school diploma or GED, and/or equivalent work experience.
• Previous housekeeping supervisor experience preferred.
• Attention to detail and able to multi-task many priorities.
• Self-motivated, able to work with little supervision and organized.
• Dependable.
• Knowledge of cleaning chemicals.
• Basic English skills preferred.
• Valid driver’s license.