Team Leader
Position Summary
As Team Leader, you are responsible for the store’s overall success in a hands-on leadership role focused on performance, operations, and customer experience. Lead the team with strong business acumen, drive sales and profitability across all departments, ensure operational excellence in a fast-paced environment, deliver a consistent, high-quality customer experience, maintain focus on inventory, retail technology, and safety.
Primary Responsibilities
Team Leadership & Development - Hire, train, coach, and retain a strong team, set expectations, drive accountability, and build a positive team culture, create schedules that support the business and control labor costs.
Operations Management - Oversee daily operations, cash handling, and store readiness, maintain cleanliness, safety, and equipment functionality.
Sales & Profitability - Drive sales through merchandising, availability, and service, manage inventory, expenses, and store performance.
Customer Experience - Deliver excellent service and resolve customer issues promptly, maintain a welcoming, customer-first environment.
Compliance & Safety - Follow company policies and all safety and regulatory standards, promote a safe, secure environment for employees and customers, perform additional duties as assigned.
Requirements & Qualifications
High school diploma or equivalent
9–12 months of leadership experience in retail, convenience, or a similar fast-paced environment, or equivalent education and experience
Strong leadership, communication, problem-solving, and basic math skills
Ability to multitask, adapt quickly, and manage sales, expenses, and inventory
Reliable transportation, valid driver’s license, and insurance
Willingness to work flexible hours, including nights, weekends, and holidays
Motivated to contribute to a performance-driven team
Must be 21+ years of age
Physical Requirements
The Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity, and frequent lifting up to 50 pounds.
The Team Leader must be comfortable working in varied environments, which include outdoor areas during hot summer conditions as well as cold indoor spaces, such as walk-in freezers.
Employee Incentives
Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK
Disclaimer
The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time. The company reserves the right to run background checks as a condition of employment.