Team Leader

Summary The Team Leader has the responsibility for all store activities in the absence of salaried store management. A Team Leader must exemplify the company’s culture through the execution of the Mission and Values. Additionally, a successful Team Leader will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the occasional absence of salaried store management. A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management. A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. A Team Leader is a role model, a leader and problem-solver, who must manage her/his time to help achieve budgeted store goals. A Team Leader is responsible for instilling CNRG’s Mission and Values in all associates and ensures the entire store operates according to CNRG’s operational guidelines. Essential Job Duties & Responsibilities Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations and newsEnsure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectationsSupervising other associates as assignedMaintaining a high level of enthusiasm, commitment, and energy, and motivating other associates to do the sameProviding appropriate solutions to customers questionsKeeping up-to-date on all current programs, company procedures, and communicating them to all team playersProperly coordinating merchandise orders to keep up with sales trends and customer demandCompleting cycle counts in a timely manner and reconciling any inventory discrepanciesDemonstrating leadership and adhering to CNRG’s Mission, Vision, and ValuesTraining all incoming new associates in product knowledge, selling skills, and customer serviceMaintaining the appearance of the sales floor and stock areas to include stocking productCreating merchandise displays to improve sales and ease of shoppingWorking with other associates in order to complete tasks and achieve budgeted goalsCleaning the store and exterior areas of the facilityHelping identify and correct safety problems or hazardsCompleting price shops and price changes in a timely mannerMust be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service deskOther functions as assigned by her/his supervisor Successful Team Leaders Must demonstrate leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful Team Leader must understand aggressive customer service and be team-oriented. They must be able to develop good management and organizational skills. Additionally, they must develop their ability to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of salaried management. They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays. CNRG offers a range of benefits for both Full Time and Part Time employees: All levels of employment enjoy our fantastic employee discount401k with employer matchEmployee Assistance ProgramPart-Time benefits include Vision, Dental, Critical Illness, and an Accident planFull-Time benefits include the additional benefits of Medical, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services CNRG’s, Inc. complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company. #INDCNRG