TEAM LEADER

Responsibilities

• Maintain and manage data within Electronic Health Record (EHR) systems; generate reports and ensure documentation accuracy.
• Support program management in daily facility operations including staffing and program goal alignment.
• Aid in financial oversight; monitor expenditures and ensure adherence to budget and financial controls.
• Affirmative support of clinical and administrative documentation processes.
• Review and ensure accuracy of staff timecards for processing.

Staff Management

• Assist in recruiting, onboarding, training, and supervising staff and volunteers (where applicable).
• Provide leadership through team oversight, corrective action plans, and regular performance evaluations.
• Support schedule planning and participate in the on-call rotation.
• Facilitate weekly team, individual, and all-staff meetings.
• Monitor staff productivity and adherence to agency billing standards.

Clinical Duties

• Aid in managing referrals, intakes, and discharges.
• Guide staff in developing and implementing client treatment plans using psychosocial rehabilitation practices.
• Meet monthly documentation standards and maintain timely progress notes in EHR systems.
• Deliver case management services including care coordination, treatment planning, family/provider engagement, and referral management.
• Provide crisis intervention and management as needed.
• Conduct periodic audits of client charts and ensure ongoing compliance with HIPAA, Medi-Cal, and contractual standards.
• Identify and connect clients with community resources to enhance their program experience.

Program Quality and Compliance

• Ensure services meet clinical and operational standards, including DHCS and Medi-Cal documentation guidelines.
• Maintain compliance with applicable legal, regulatory, and contractual standards, including CARF, etc.
• Support adherence to health and safety regulations and policies.
• Participate in internal and external audits and chart reviews.

Qualifications

• Education and Experience: Associate’s degree in social services/psychology with 6 years of relevant experience OR Bachelor’s degree with 4 years of experience OR Master’s degree with 2 years of experience. Experience working with individuals with severe and persistent mental illness and/or substance use preferred. Minimum one year of supervisory experience, ideally in a behavioral health setting.
• Understanding of family and group dynamics required.

Skills And Abilities

• Fluent in English; bilingual/bicultural candidates preferred.
• Ability to work independently and manage multiple tasks with professionalism and good judgment.
• Demonstrated interest in working with individuals with behavioral health disabilities.
• Competence in Microsoft Office (Word, Excel) at an intermediate level.
• Skilled in database management and navigating multiple EHR systems.
• Strong oral and written communication skills.
• Positive team player with strong interpersonal abilities.

Physical Requirements

• Intermittent Activities: Stretching, bending, kneeling, squatting, twisting, reaching, pushing, pulling, grasping, lifting up to 30 lbs.
• Extended Activities: Driving, standing, sitting, typing, writing.

Certification Requirements

• Employees in this position are required to maintain current certification as an Alcohol and Drug Counselor through CADTP, CCAPP, or another state-approved provider.

Benefits

We are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.