Team Leader, Access & Implementation

About the role

As a Team Leader, you will supervise a dynamic team of 3-6 Intake Specialists as they provide mental health assessments in the community. This includes sharing intake assessment duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of the Intake team. You and your team will remove barriers to mental healthcare through assessing the need for service, making recommendations for treatment, connecting clients with services and resources, and helping them navigate complex systems.

Access & Implementation Team Leaders hold a unique position within Thresholds: they assess needs and direct potential clients to appropriate services while keeping an eye on the overarching goals of the program. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff on documentation, drive collaboration on client care, and help staff work through challenges.

Responsibilities

• Supervise a team of 3-6 Intake Specialists providing mental health assessments in the community
• Share intake assessment duties and lead by example in client interactions
• Provide guidance and grow the clinical skills of the Intake team
• Assess client needs and direct them to appropriate services
• Remove barriers to mental healthcare by connecting clients with services and resources
• Engage and motivate staff during team meetings and supervision
• Provide direct feedback and coach staff on documentation
• Drive collaboration on client care and help staff work through challenges
• Share knowledge of harm reduction, trauma-informed care, and evidence-based practices
• Provide transportation to clients as needed
• Travel to nursing homes, specialized mental health rehabilitation facilities (SMHRFs), hospitals, private residences, and other community spaces throughout Chicago

Requirements

• Master’s degree in Counseling, Social Work, or closely related field
• Licensed clinician (LSW, LPC, LCSW, LCPC, LCP) preferred
• Previous supervisory experience preferred
• Valid driver’s license, current car insurance, and a car for daily use
• Willingness to provide transportation to clients
• Willingness to travel throughout Chicago to various community spaces

Skills

• Passion for mental health advocacy
• Strong communication and teaching skills
• Adaptability to staff and client needs
• Strong clinical assessment and clinical writing skills
• Superb time management and organizational skills

Benefits

• Competitive pay - Base Salary: $70,400 - 73,400 annually (based on applicable supervisory experience and licensure)
• Generous PTO
• Dental insurance, vision insurance, and 4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Public service loan forgiveness
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Pay

Base Salary: $70,400 - 73,400 annually (based on applicable supervisory experience and licensure)