Team Lead / Shift Lead

About the role

Join the fast-paced world of Dunkin’! We’re seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant.

Requirements

• Ability to effectively communicate
• Ability to manage others
• Previous restaurant experience
• Ability to speak and read English fluently
• Dunkin’ Donuts/coffee shop/QSR experience a plus

Preferred experience

Prior experience in one of the following roles and brands is highly desirable: shift lead, shift leader, crew lead, team lead, assistant manager, AGM, general manager, GM, or other part-time restaurant job at Dunkin’, Krispy Kreme, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonald’s, Taco Bell, Burger King, In-N-Out Burger.

Responsibilities

• Assist with cashier functions including cash outs and making change
• Ensure the cleanliness of the restaurant and delegate side-work tasks daily
• Perform uniform checks to ensure everyone is in proper attire
• Run the shift while ensuring all employees take mandatory breaks at the appropriate times
• Assist the manager with any additional needs

The Supervisor / Shift Lead / Crew Lead / Team Lead is generally offered as a part-time or full-time opportunity.