Jobs · Business Development · Massachusetts

Team Lead, Sales Development

Definitive Healthcare · Framingham, MA · 2 wk ago
Business Development$60k–$111k/yrFull-time

About the role

The SDR Team Lead is responsible for driving day-to-day execution, coaching, and team engagement across a grouping of SDRs within the Life Sciences team. This role acts as a frontline player-coach and operational leader, helping ensure consistent inbound & outbound activity, strong prospecting execution, and ongoing SDR development.

What You’ll Do

  • Team Leadership & Execution
    • Lead team huddles, call blocks, and outbound execution sessions
    • Drive participation, accountability, and consistency across SDR activities
    • Ensure reps are prepared with targeted account lists, personas, and messaging
    • Monitor activity pacing and support attainment of team KPIs
    • Reinforce best practices for prospecting, follow-up, and Salesforce hygiene
    • Act as the first point of support for day-to-day rep questions and escalation
  • Coaching & Development
    • Provide real-time coaching during call blocks and weekly 1:1 sessions
    • Review calls, emails, and outreach strategies to improve rep performance
    • Conduct role plays and objection handling exercises
    • Support onboarding and ramping of new SDR hires
    • Identify skill gaps and partner with leadership on development plans
    • Share best practices and contribute to ongoing enablement initiatives
  • Operational Support
    • Assist SDR leadership with reporting, performance insights, and process improvements
    • Surface trends, challenges, and opportunities impacting team performance
    • Help coordinate territory planning, account distribution, and campaign execution
    • Support implementation and adoption of new tools, workflows, and initiatives
    • Participate in hiring processes, interviews, and onboarding activities
  • Culture & Team Engagement
    • Help foster a collaborative, positive, and high-performance team culture
    • Celebrate wins and encourage peer-to-peer recognition
    • Promote strong communication and engagement across the SDR organization
    • Lead by example through professionalism, accountability, and consistent execution

    What You'll Bring

    • 1-2 years experience with proven success in an SDR or outbound sales role
    • Strong prospecting, communication, and objection handling skills
    • Demonstrated leadership, mentorship, or coaching experience preferred
    • Ability to motivate and influence peers in a fast-paced environment
    • Deep understanding of sales tools functionality and enhancing workflows for maximizing efficiency and innovation
    • Hightly organized with strong time management and prioritization skills
    • Experience using CRM and sales engagement platforms
    • Comfortable providing feedback and driving accountability

    Compensation and Benefits

    The salary range for this position is $59,500 – $111,300 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.

    Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.

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