Team Lead Production

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making moments of goodness through its iconic brands, including Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, and Ice Breakers. Our culture is rooted in purpose, inspired by Milton Hershey’s vision that business should create opportunity for others. We are committed to making a meaningful difference in the communities where we live, work, and do business, including our long-standing partnership with Milton Hershey School.

Location: Memphis, TN
Shifts: 2nd and 3rd shifts only

About the role

As a Team Lead Production, you will play a critical role in delivering safe, high-quality products while leading day-to-day manufacturing operations within a defined production area. You will leverage your manufacturing expertise to coordinate production activities, drive operational improvements, support frontline teams, and ensure reliable execution of production plans. This role offers the opportunity to lead through influence, collaborate across functions, and make a direct impact on Hershey’s manufacturing performance.

Responsibilities

• Lead daily production operations to achieve safety, quality, service, and cost objectives.
• Coordinate activities across shifts and teams to maintain efficient production flow and effective handoffs.
• Monitor operational performance metrics and adjust plans, staffing, or work methods as needed to meet targets.
• Partner with Maintenance and Reliability teams to coordinate equipment downtime, prioritize repairs, and minimize production disruptions.
• Support root cause analysis and corrective actions for recurring equipment and operational issues.
• Ensure compliance with Hershey’s quality, food safety, environmental, and safety standards.
• Review production, downtime, waste, and throughput data to identify and implement continuous improvement opportunities.
• Collaborate with Engineering, Planning, Quality, and Maintenance teams to support process changes, trials, and improvement initiatives.
• Assist with operator training, standard work updates, and implementation of operational best practices.
• Foster a positive, engaged, and high-performing team environment focused on safety, accountability, and continuous improvement.

Requirements

• 3+ years of manufacturing, production, operations, or related experience in a manufacturing environment.
• Experience leading work teams, coordinating production activities, or serving in a manufacturing lead role.
• Demonstrated problem-solving and continuous improvement experience using operational data and performance metrics.
• Experience working cross-functionally with maintenance, quality, engineering, and planning teams.

Qualifications

• High School Diploma or GED required.
• Associate’s degree, technical degree, or equivalent manufacturing training preferred.

Benefits

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health.
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match.
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable.
• Growth & Development: Career development programs, learning opportunities, and internal mobility.