Team lead, Building Support

About the role

As Team Leader, Building Support, you will lead a team responsible for maintaining an organized, efficient, and well-supported workplace environment across our campus. You will oversee daily operations, coordinate workplace logistics, and ensure teams have the resources they need to be successful. This role requires a hands-on leader who can balance team development, operational excellence, and exceptional service while supporting a fast-paced business environment.

Responsibilities

• Lead, coach, and develop a team responsible for workplace support services across campus.
• Oversee the planning and execution of event setups, room configurations, and workspace resets to support business needs and special events.
• Ensure campus spaces remain organized, functional, and ready to support team members and guests.
• Coordinate building support operations, including furniture moves, workplace reconfigurations, and internal deliveries.
• Partner with leaders across the company to anticipate operational needs and provide timely solutions.
• Monitor inventory levels and ensure office and workplace supplies are available based on team needs.
• Establish priorities, allocate resources, and drive accountability to ensure service requests are completed efficiently.
• Support company sustainability efforts through oversight of recycling and waste management processes.
• Identify opportunities to improve processes, increase efficiency, and enhance the workplace experience.
• Foster a culture of urgency, teamwork, and outstanding service.

Qualifications

• Strong communication and interpersonal skills
• Exceptional organizational and time-management abilities
• Sense of urgency and ability to prioritize multiple responsibilities
• Client-focused mindset with a commitment to delivering outstanding service
• Growth mindset and willingness to embrace continuous improvement
• Basic mechanical aptitude, including the ability to use measuring tools and equipment
• Ability to lift 50 pounds or more
• Ability to safely operate carts, dollies, and other material-moving equipment
• Ability to work on your feet for up to 90% of the day

Benefits

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Schedule

Monday through Friday. Overtime and weekend work may be required to support business and event needs. Active work environment requiring frequent movement throughout campus.