Team Lead

About the role

The Team Lead for Fluke Service Operations is responsible for directing Technicians, supporting service cells, performing on-bench work, training others, and maintaining a team-oriented work environment. Key responsibilities include providing daily direction and scheduling, supporting OTD improvement, communicating with the team and supervisor, and recommending best practices.

Responsibilities

• Provide daily direction and scheduling for Technicians
• Work with the team to achieve daily throughput goals
• Support business objectives for OTD improvement and past-due backlog reduction
• Communicate and coordinate efficiently with the team and supervisor on issues and resolutions
• Lead discussions and maintain the DM/VM board for the assigned area
• Perform on problems of unusual complexity under minimal supervision
• Recommend best practices and procedures to improve productivity
• Work on problems of unusual complexity under minimal supervision
• Perform on-bench work and train less experienced personnel
• Use FBS processes daily to promote continuous improvement
• Collect, analyze, and report data from service processes
• Perform other duties as assigned

Qualifications

• Preferred: Technical Associate’s degree or 2 years of equivalent work experience
• Required: Minimum of 1-2 years related experience in calibration, troubleshooting, and repair
• Strong interpersonal and leadership skills
• A comprehensive understanding of service center practices, processes, techniques, policies, and procedures
• Experience working with supervisors to identify issues, resource needs, and improvement opportunities
• Experience in Continuous Improvement and problem-solving
• Ability to perform independent project work requiring analytical, planning, and organizational skills
• Previous Team Lead experience in a high volume/high product mix environment preferred

Skills

Proficiency in calibration and repair processes, and procedures. Proficiency in highly complex processes which are non-routine, non-repetitive, multiple process with limited documentation, difficult rework, etc., of a particular line or product.

Benefits

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Pay

This position is also eligible for bonus as part of the total compensation package. The pay range for this position (in local currency) is 34.00 -56.78 hourly.