Team Coordinator - Hospice

About the role

Allay Hospice is seeking a passionate, dedicated Team Coordinator to join our team in Jackson, WI. As a Hospice Team Coordinator, you’ll play a vital behind-the-scenes role that keeps our care teams running smoothly and our patients well-supported.

Office Location: N . 168 West 22730 Prairie View Lane, Jackson, WI 53037

Schedule

Full Time, Monday‑Friday 8AM‑5PM

Benefits

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more

Benefits may vary by employment status.

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake.