Team Coordinator, Community Living

Duties And Responsibilities

• Provide supervision to direct support professionals, modeling the delivery of high-quality person-centered services to people supported and support the DSP’s to identify opportunities for people with disabilities to actively participate in their community, build relationships, and increase opportunity for socialization.
• Utilizing person centered tools to develop a better understanding of the person to provide proactive person-centered services.
• Collaborate with Direct Support Professionals, partner with people and their families supported to empower them to make choices and experience life according to their wishes.
• Establish and maintain effective working relationships with the family members of people supported. This includes communications that are in-person, telephone, email, texts, written updates, etc., based on the preferences of the family.
• Collaborate with the Human Resources department and Service Manager to provide direct oversight of staff training compliance and other customized trainings to support the growth and development of staff.
• Collaborate with Service Manager and the Human Resources department regarding effective recruitment processes and vacancies.
• Utilize a tracking system to plan and track all medical appointments for each person supported to ensure compliance.
• Assist people supported to attend medical appointments by providing and/or coordinating transportation, coordinating necessary staff assistance, ensuring all required insurance and referrals are prepared for the appointment, providing advocacy during the appointment and/or assisting the person supported to advocate for themselves.
• Ensure all new PMOFs and MARs are filed each month.
• Ensure people supported are actively engaged in activities of interest, as well as integration into the community to build natural supports in community membership.
• Collaborate with Service Manager, plan and co-facilitate routine team and staff meetings, track team progress and providing regular updates to management.
• Aid in conflict resolution to promote coordinated, effective service delivery.
• Identify opportunities for process improvement and implement new strategies to improve direct support team performance.
• Assure accuracy of documentation in timecard completion, to ensure staff work hours coincide with service logs for billable services.
• Responsible for working direct shifts, in the event a DSP is unavailable for coverage during an emergency or staffing shortage.

Education And Experience

• Must have a High School diploma or equivalent level of education.
• Associate’s degree or higher preferred.
• A minimum of two (2) years’ experience working with the IDD population.
• Supervisory experience or supporting as a lead staff a plus.
• Current DSP II credential or within one year of hire.
• Completion of Team Coordinator development training.
• Interest in or passion for supporting people with intellectual and developmental disabilities in achieving their dreams/goals required.
• Experience with computers and information management database systems a plus.