Team Captain Operations

Overview

Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what's possible. Whether you live for sport or cozy fashion, you'll love building your career at DICK’S. It's more than a job — it's a chance to be part of a team where you're welcomed, supported, and empowered from day one.

Job Duties & Responsibilities

• Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.)
• Contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).
• Establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals.
• Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness.
• Lead store operations across both on-field and off-field execution to ensure a consistent, athlete-ready experience.
• Manage priorities and guide your team to deliver operational excellence that directly impacts the athlete experience through accuracy, efficiency, and teamwork.

Qualifications

• A High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail/customer-facing experience required
• Previous people leadership experience preferred