Jobs · Management · North Carolina

Team Captain On Field Operations

DICK'S Sporting Goods · Concord, NC · 3 wk ago
On-siteManagementFull-time
We need to output HTML fragment with sections only if real content. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. No Job ID. Remove boilerplate. Need to preserve substantive info. Let's parse the posting. Content: - Intro paragraph about DICK'S Sporting Goods, belief, inclusive workforce, etc. Could be "About the role" or maybe "Overview". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. We have: Overview: "Sport inspires us..." etc. That could be "About the role". We'll put that in

About the role

with

paragraphs. Then "Lead execution across the sales floor..." etc. That's part of responsibilities. Then "Job Duties & Responsibilities" bullet list (actually paragraphs). We'll put under

Responsibilities

with
  • . Then "Qualifications" section: includes High School Diploma or Equivalent, 1-3 years experience, previous retail/customer-facing experience required, previous people leadership experience preferred. Also maybe "Virtual Requirements" about AI tools, cameras on, background check. That's more like "Requirements" or "Qualifications"? The instruction: Use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have qualifications content. Also we have "Virtual Requirements" which could be part of Requirements (maybe "Requirements" heading). We'll treat "Requirements" for things like virtual interview requirements, background check, etc. But we also have qualifications (education, experience). Could combine? Better to separate:

    Qualifications

    for education/experience.

    Requirements

    for virtual interview requirements, background check, etc. We have no explicit Skills, Benefits, Pay, Schedule content. So we should not create those headings. We must not include placeholder text like "commensurate with experience". Not present. We need to preserve all substantive info. Let's extract. Intro paragraphs: "At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!" Then: "Overview Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor." Then: "Lead execution across the sales floor by ensuring strong merchandising, pricing, and athlete experience in all customer-facing areas. As a Team Captain of On Field Operations, you will coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience. Join a team that brings energy, precision, and teamwork to every shift." That seems like responsibilities. Then "Job Duties & Responsibilities" heading (we will not repeat heading but use

    Responsibilities

    ) and list items: - Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. - Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. - Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). - Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). - Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals. - Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness. - When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc. - Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. - Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. - Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives. - Build and lead a strong, effective team that successfully delivers positive athlete experiences. Includes taking the lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight. - Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle. - Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations. - Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. - Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. - Hold teammates who fail to meet or comply with expectations accountable. That's a lot. Then "Qualifications" heading content: - High School Diploma or Equivalent - 1-3 years of experience - Previous retail/customer-facing experience required. - Previous people leadership experience preferred Then "Virtual Requirements" content: - At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. - To ensure a smooth and secure experience, please note the following: - Cameras must be on during all virtual interviews. - AI tools are not permitted to be used by the candidate during any part of the interview process. - Offers are contingent upon a satisfactory background check which may include ID verification. - If you have any questions or need accommodations, we’re here to help. - Thanks for helping us keep the process fair and secure for everyone! We need to decide where to put this. Could be under

    Requirements

    . It includes virtual interview requirements and background check. That seems appropriate. We should not include the fluff like "At DICK’S, we thrive on innovation and authenticity." but it's part of the paragraph; we can keep it as prose. Now we need to output HTML fragment only, no /, no markdown fences. We'll produce:

    About the role

    ... paragraphs ...

    Responsibilities

    • ... each duty ...

    Qualifications

    • ... each qualification ...

    Requirements

    ... paragraphs about virtual interview ...

    • ... maybe list the bullet points? The content includes sentences; we could keep as

      or

        . The instruction: Use
        • for any list of duties/requirements/benefits, and

          for prose. The virtual requirements are more like a list of requirements; we could make a

            . But there is also introductory prose. We'll split: intro paragraph then
              for the bullet points. Let's extract: Intro: "At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments." Then list: - Cameras must be on during all virtual interviews. - AI tools are not permitted to be used by the candidate during any part of the interview process. - Offers are contingent upon a satisfactory background check which may include ID verification. - If you have any questions or need accommodations, we’re here to help. - Thanks for helping us keep the process fair and secure for everyone! We'll put those as
            • . Now ensure we don't repeat content. Also ensure we didn't include any boilerplate like EEO etc. Not present. Now produce final HTML. Check for any missing content: The "Overview" paragraph includes "Sport inspires us..." we included in About the role. We also have the sentence "Lead execution across the sales floor..." we included as part of responsibilities? Actually we placed that before the Job Duties & Responsibilities list. Should we include it as a separate paragraph under Responsibilities before the list? Yes, we can include it as a

              inside Responsibilities before the

                . That preserves content. Similarly, we have the paragraph about "Join a team that brings energy..." etc. Already included. Now check for any duplicated lines: Not needed. Now produce. Be careful to escape any HTML special characters? The text includes apostrophes, ampersands (&). We need to escape & as &. Also maybe < and > but not present. We'll replace & with &. Let's craft. About the role content: Two paragraphs? We'll combine into one

                maybe with two sentences. But we can have multiple

                tags. It's okay. We'll do:

                About the role

                At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

                Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

                Now Responsibilities:

                Responsibilities

                Lead execution across the sales floor by ensuring strong merchandising, pricing, and athlete experience in all customer-facing areas. As a Team Captain of On Field Operations, you will coach teammates, manage priorities, and deliver a consistent, athlete-first shopping experience. Join a team that brings energy, precision, and teamwork to every shift.

                • Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
                • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
                • Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
                • Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).

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