Team Captain Off Field Operations

Overview

Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what's possible. Whether you live for sport or cozy fashion, you'll love building your career at DICK’S. It's more than a job — it's a chance to be part of a team where you're welcomed, supported, and empowered from day one.

Job Duties & Responsibilities

• Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.)
• Contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).
• Lead inventory, fulfillment, and stockroom execution.
• Ensure processes run efficiently, coach teammates, and support overall store performance through strong execution.
• Act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc.
• Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies.
• Maintain progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals.
• Create effective schedules for direct reports and make adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives.
• Build and lead a strong, effective team that successfully delivers positive athlete experiences.
• Sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight.
• Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle.
• Perform performance management, including annual reviews and promotional recommendations, and hold teammates accountable for compliance with policies and procedures, including termination recommendations.

Qualifications

• High School Diploma or Equivalent
• 1-3 years of experience
• Previous retail/customer-facing experience required
• Previous people leadership experience preferred

Virtual Requirements

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

Targeted Pay Range

This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.

Benefits

DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.