Jobs · Information Technology · Ohio

Team Captain - Endzone and Loyalty

DICK'S Sporting Goods · Columbus, OH · 1 mo ago
On-siteInformation Technology$45k–$59k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented details. Must remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also must not include sections with filler like "commensurate with experience", "not specified", etc. Must not create Pay/Schedule/Benefits unless posting actually states them. Let's parse posting: - Opening paragraph: "At DICK’S Sporting Goods, we believe in how positively sports can change lives..." This is about company culture, maybe "About the role" or "Overview". Could be considered "About the role". We'll include a section with heading

About the role

and paragraph(s) summarizing that content. - Next: "Overview Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor. Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services. As a Team Captain – Endzone & Loyalty, you will deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Join a team that values connection, service, and winning together." This is also about role. Could combine with previous. We'll put all that in About the role. - Then "Job Duties & Responsibilities" heading in original. We'll create

Responsibilities

with
  • items for each duty. List duties: - Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. - Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. - Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). - Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). - Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals. - Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness. - When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc. - Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. - Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. - Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives. - Build and lead a strong, effective team that successfully delivers positive athlete experiences. Includes taking the lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight. - Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle. - Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations. - Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. - Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. - Hold teammates who fail to meet or comply with expectations accountable. We need to ensure we preserve all substantive info; we can break into separate
  • items. - Next: "Qualifications" heading in original. We'll create

    Qualifications

    with list. Qualifications: - High School Diploma or Equivalent - 1-3 years of experience - Previous retail/customer-facing experience required. - Previous people leadership experience preferred We'll put each as
  • . - Next: "Virtual Requirements" heading. This is about interview process, not job qualifications. Should we include? It's not a standard section like Skills, Requirements, etc. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Virtual Requirements is not one of those; maybe we could treat as "Requirements"? But it's about virtual interview process, not job requirements. The instruction says to remove boilerplate, legal, etc. Virtual Requirements might be considered boilerplate? It's about interview process; maybe we should drop it as it's not substantive job content. However, it's part of posting; but we are to remove application instructions? It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Virtual Requirements is about interview process (cameras on, AI tools not permitted). That could be considered application instructions? It's about interview process, not job duties. Likely we should drop it as it's application instruction. So we will omit Virtual Requirements. - Next: "Targeted Pay Range: $44,500.00 - $58,500.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay." Thus we have Pay info. So we need a

    Pay

    with paragraph(s) containing that info. Also mention benefits? There's also "DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com." That's benefits info. So we need Benefits section. Thus we will have Benefits section with paragraph about benefits and link. - Schedule: Not mentioned. No schedule info. So we should not create Schedule section. - Skills: Not explicitly listed. Could infer from responsibilities but not explicit. We should not create Skills unless posting actually states them. So omit. - Requirements: Could be separate from Qualifications? The posting has Qualifications; maybe we treat that as Requirements? But we already have Qualifications. The instruction list includes Requirements as a possible heading. However we have Qualifications; we could map Qualifications to Requirements? But better to follow posting: they have Qualifications heading. We'll output

    Qualifications

    . We could also include Requirements if there is any separate requirement list; but there is not. So we skip Requirements. - About the role: we have overview. Thus final HTML:

    About the role

    ... combined overview paragraphs ...

    Responsibilities

      ...
    • ...
    • ...

    Qualifications

      ...
    • ...
    • ...

    Pay

    ... pay range ...

    Benefits

    ... benefits statement ...

    Make sure to not include any extra markup like etc. Only fragment. We need to preserve all substantive info; ensure we don't lose any details. Let's craft About the role paragraph: combine the two paragraphs. Paragraph: "At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor. Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services. As a Team Captain – Endzone & Loyalty, you will deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Join a team that values connection, service, and winning together." That seems fine. Now Responsibilities list: we need to ensure each duty is a separate
  • . Let's list them exactly as in posting, preserving punctuation. I'll create items: - Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. - Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. - Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). - Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). - Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals. - Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness. - When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc. - Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. - Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. - Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives. - Build and lead a strong, effective team that successfully delivers positive athlete experiences. Includes taking the lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight. - Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle. - Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations. - Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. - Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. - Hold teammates who fail to meet or comply with expectations accountable. Check for duplicates: The "Includes developing effective schedules..." appears as a separate bullet but also appears as part of previous bullet? Actually it's a separate bullet after "Monitor progress...". We'll keep as separate. Now Qualifications list: - High School Diploma or Equivalent - 1-3

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