Team Captain Apparel

About the Role

Lead the Apparel department by delivering an engaging shopping experience rooted in product knowledge and athlete connection. As a Team Captain – Apparel, you will coach teammates, drive sales, and ensure athletes feel confident in their selections. Be part of a team that delivers performance and style through great service.

Responsibilities

• Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and lead company programs (e.g., customer loyalty program participation, warranty sales, private label credit card enrollment).
• Contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s) alongside the Store Manager (SM) and Assistant Store Manager (ASM).
• Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, in accordance with established budgets and financial goals.
• Execute plans and make adjustments as needed using independent judgment and analysis of plan effectiveness.
• When sole leader in the building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc.
• Communicate departmental goals and plans to direct reports daily/weekly and assign workload based on skill levels to maximize efficiencies.
• Monitor progress against plans and pivot as needed to ensure uninterrupted operations and athlete support while meeting payroll and financial goals. Includes developing effective schedules and adjusting them to meet athlete traffic demands.
• Build and lead a strong, effective team by sourcing, interviewing, hiring, onboarding, and retaining direct reports. Provide coaching, feedback, development, recognition, and motivation throughout the teammate lifecycle.
• Responsible for performance management, including annual reviews, promotional recommendations, and holding teammates accountable for compliance with policies and procedures, including termination recommendations.
• Create a store environment where everyone, both teammates and athletes, is always welcome and treated with respect.
• Adhere to and enforce established policies and procedures related to safety, loss prevention, standard operating procedures, and external governing laws/guidelines. Hold teammates accountable for compliance.

Requirements

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Virtual Requirements

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

Pay

Targeted pay range: $49,500.00 - $63,500.00, based on a 38-hour work week. This is part of a competitive total rewards package that could include other components such as incentive, equity, and benefits. Individual pay is determined by factors including experience, location, and internal pay equity.

Benefits

DICK'S Sporting Goods complies with all state paid leave requirements and offers a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.