TCS Medical Officer

About the role

Joining the American Red Cross means becoming part of the world’s largest humanitarian network, where success is measured in people helped and communities made whole. As a TCS Medical Officer you will provide expert clinical oversight for Therapeutic Apheresis and Cellular Therapeutics programs, serve as a primary consultant for internal teams and external healthcare partners, and help shape program growth, regulatory excellence, industry partnerships, and innovation in transfusion medicine and cellular therapeutics.

Responsibilities

• Direct medical strategy and operations for regulated cellular therapies (HPCs, CAR‑T, Leukopaks), including policy development for cell collection, storage, and infusion.
• Partner with executive leadership to expand collection footprints and optimize production of specialized cellular products like CAR‑T starting materials.
• Contribute to the expansion of cellular services through targeted outreach, partnerships, new program development, and support of sales teams as required.
• Serve as the program’s medical office representative at institutional, regional, and national committees.
• Act as the primary medical liaison for biotech partners, providing expert guidance on donor eligibility, product specifications, and clinical trial alignment.
• Provide medical oversight for the transfer of client‑specific protocols from research to clinical‑grade production.
• Investigate and resolve donor/recipient concerns, transfusion issues, and service complaints with timely leadership notification.
• Provide medical consultation in transfusion medicine, blood banking, and patient services to hospital clients, fostering strong collaborative relationships.
• Oversee medical aspects of regulated blood center operations including donor management, recipient adverse reactions, and product investigations.
• Provide oversight as CLIA laboratory director for a regional immunohematology reference laboratory, as applicable.
• Contribute to the development of policies and procedures related to donor eligibility, component quality, and transfusion practices.
• Deliver continuing medical education to internal and external audiences, promoting safe and effective use of blood components.
• While performing duties, employee is regularly required to sit; use hands to handle or feel; and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand, walk, stoop, kneel, crouch, or crawl. Must frequently lift