TCI - CERTIFIED MEDICAL ASSISTANT

About the role

Mountain View Hospital is looking for a Certified Medical Assistant to join our team.

Responsibilities

• Order, collect, process routine and specialty testing, and return results back to doctors.
• Obtain, process doctors' orders, and perform data entry.
• Provide excellent customer service on the phone, with patients, doctors, and other medical staff.
• Work well under pressure, especially during high-volume periods.
• Collect blood samples, ensuring proper patient identification and labeling.
• Follow clinic and hospital policies and procedures for transporting and delivering samples to the laboratory.
• Knowledge of handling laboratory supplies and restocking supplies.
• Ensure patients receive appropriate, competent, and quality clinical care and meet their expectations for customer service.
• Adhere to all policies and procedures.
• Provide age-appropriate care.
• Report, monitor, and manage patient and staff incidents.
• Monitor and manage patient and physician satisfaction.
• Follow standard precautions using personal protective equipment as required.
• Knowledge and performance of sterile techniques.
• Maintain, develop, and utilize professional relationships with a wide range of organizations and specialists.
• Maintain effective working relationships with nursing, clerical, medical, and allied health staff.
• Perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personnel.
• Maintain strict quality control for procedures.
• Organize requisitions received for collection.
• Keep records of tests performed.
• Scan orders and lab results into the electronic medical system, print, and fax lab reports to the ordering doctor.
• Maintain Point of Care documents and perform Quality Control management.
• Orient and mentor new staff members.

Requirements

• High School Diploma or equivalent.
• Current BLS Certification.
• Valid driver's license.
• Graduation from an accredited Health Sciences program or higher.
• Current BLS Certification.
• Certified Medical Assistant (CMA) certificate/license.
• Phlebotomy course and phlebotomy experience preferred.

Qualifications

• Proficiency in collecting correct blood samples and other body fluids, ensuring proper patient identification and labeling.
• Knowledge of handling laboratory supplies and restocking supplies.
• Ability to work well under pressure, especially during high-volume periods.
• Knowledge of standard precautions and personal protective equipment.
• Knowledge and performance of sterile techniques.
• Ability to maintain professional relationships with a wide range of organizations and specialists.
• Ability to maintain effective working relationships with nursing, clerical, medical, and allied health staff.
• Ability to perform special tests such as clotting times, bleeding times, and glucose tolerance tests and report results to other lab personnel.
• Ability to maintain strict quality control for procedures.
• Ability to organize requisitions received for collection.
• Ability to keep records of tests performed.
• Ability to scan orders and lab results into the electronic medical system, print, and fax lab reports to the ordering doctor.
• Ability to maintain Point of Care documents and perform Quality Control management.
• Ability to orient and mentor new staff members.

Skills

• Excellent communication skills.
• Attention to detail.
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and procedures.
• Basic computer skills, including proficiency in scanning, printing, and faxing.

Benefits

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental, and Vision Insurance.
• Paid Time Off (vacation, holidays, and sick days).
• Medical Paid Time Off.
• Retirement Plans (401K with up to 6% match).
• Earned Quarterly Bonus Program.
• Education Reimbursement Program.
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital.